Clear communication is an important part of maintaining positive relationships. When concerns or disputes arise, Western’s Off-Campus Housing Mediation Service provides a free and confidential resource to help students, landlords and community members work toward a resolution.
Common issues mediation can support
- Unsatisfactory living conditions
- Property appearance and upkeep
- Parking concerns
- Noise complaints
- Landlord-tenant issues
- Roommate conflicts
- Other lifestyle concerns
This service is not intended to be used for:
- Obtaining legal advice
- Advocating for one party over another
- Replacing police services in emergency situations
Explore Our Other Services
Image
Off-Campus Advisors
Guidance for housing questions and challenges off campus.
Image
Lease Review
Students can have their lease reviewed before signing to better understand the terms of their agreement.
Image
Mustang Match
A roommate matching tool that helps create more compatible living arrangements.